01 / Boundary
Disconnected Systems and Data Conflicts
Give your systems a consistent source of truth.
Let’s review your workflow ↗Understanding the problem
When several applications can change the same customer, order or inventory record, the issue may be unclear ownership rather than a missing connection. Adding another integration can multiply conflicts. Start by deciding which system owns each field and how changes should travel.
ILLUSTRATIVE SCENARIO
Example: Sales and operations records
Sales updates an address while operations uses an older version. More frequent transfers alone may not fix it. Define the authoritative source, update direction and handling of failed transfers.
How we build the solution
- 01
Identify the authoritative system for each record and field.
- 02
Define transfer direction, data contracts and update conditions.
- 03
Validate conflicts, retries and transfer records against real scenarios.
Frequently asked questions
Must every record move into one application?
Not necessarily. Specialist systems can remain in use. The important part is preventing uncontrolled edits to the same field and defining how updates are shared.
Does two-way synchronisation solve the problem?
Not by itself. Decide which value wins when both systems change a record. Without ownership and conflict rules, two-way transfers can make inconsistencies worse.
How can we verify the solution?
Test that source changes reach the target correctly, repeated events do not create duplicate operations and failed transfers are visible. Define acceptance criteria for each flow.