06 / Integration
API and System Integration
Bring your systems into a consistent data flow.
Discuss your project scope ↗API and System Integration: our approach
System integration moves data between applications under defined rules. A successful API request is only one part: ownership, direction, retries and conflicts also need decisions. We build integrations around data contracts and traceable transfer records.
Use cases
Illustrative scenarios; the project scope depends on your requirements.
Data exchange between business applications
Share customer, order or inventory information. Define the authoritative source for each field to reduce conflicting updates.
External service connections
Connect supported notification, publishing or other business APIs. Account for authentication, rate limits and service outages.
Technical scope
- Data contracts and field mappings between systems
- Transfer direction, timing, and frequency
- Definition of the authoritative data source
- Authentication and access management
- Management of duplicates, conflicts, and data inconsistencies
Deliverables
- Integration contracts and field mappings
- Service endpoints and retry mechanisms
- Transfer records and monitoring view
- Alerts for failures and inconsistencies
- Integration documentation
Design considerations
01Data is retained and retried in a controlled manner when the receiving system is unavailable.
02Records that do not comply with the defined data contract are rejected before entering the system.
03Every transfer is recorded with its time, status, and result for traceability.
API and System Integration — frequently asked questions
Can a system without an API be integrated?
Supported file transfers or authorised data access may provide alternatives. Without a suitable method, reliable integration may not be possible. Permissions and vendor support are important constraints.
Should synchronisation be real-time or scheduled?
Consider freshness requirements, service limits and tolerance for delays. Webhooks, event-driven flows and scheduled synchronisation suit different needs.
What if both systems change the same record?
Define field ownership, versions or conflict rules before enabling two-way writes. Conflicts that cannot be resolved automatically can be routed for review.